Shipping Policy
Thank you for shopping with Half Price Store. We're committed to delivering your order safely and on time. We ship across Canada, to the United States, and to most countries worldwide. Please review our shipping policy below.
Processing Time
- All orders are processed within 1–3 business days (excluding weekends and holidays) after your order is confirmed.
- You will receive a shipping confirmation email with a tracking number once your order has been dispatched.
- Customer support: open every day, 11:00 AM – 7:00 PM (ET).
Shipping Rates & Delivery Estimates
Within Canada we ship using trusted carriers including Canada Post, UPS, and Purolator. At checkout you can choose between our flat rate and carrier-calculated rates — the carrier rate is sometimes cheaper, so it's worth comparing. Local pickup in Etobicoke, Ontario is free — select "Pickup" at checkout.
| Destination | Estimated Delivery | Shipping Fee |
|---|---|---|
| Ontario | 1–5 business days | $9.99 flat or carrier rate · FREE over $150 |
| Rest of Canada | 2–7 business days | $19.99 flat or carrier rate · FREE over $200 |
| USA | 2–7 business days (express) | Calculated at checkout · duties & taxes included |
| International | 3–14 business days | Calculated at checkout · duties & taxes included |
Delivery times may vary depending on your location and carrier service availability.
USA & International Orders — Customs, Duties & Taxes
International orders are fulfilled in partnership with Global-e, acting as the merchant of record, and ship with trusted express carriers such as FedEx International Connect Plus and DHL Express.
- All duties, customs fees and import taxes are calculated and collected at checkout. The total you see at checkout is final — there are no extra charges on delivery.
- Full tracking is provided for every international shipment.
- Availability of international shipping may vary by product and destination. If a product cannot be shipped to your country, it will not be available for purchase at checkout.
Order Tracking
Once your order ships, you will receive a tracking number via email. You can use it to track your package directly on the shipping carrier's website.
Shipping Restrictions
- If your shipping location is remote or not listed at checkout, please contact us to confirm service availability.
Delayed or Lost Packages
If your package is delayed or lost, please contact us at contact@halfpricestore.ca. We will work with the carrier to resolve the issue as quickly as possible.
Please note: we are not responsible for delays caused by the shipping carrier, weather, or customs processing.
Incorrect Addresses
Please double-check your shipping address at checkout. Orders shipped to incorrectly provided addresses may not be refunded. Contact us immediately if you made an error in your shipping details.
Questions?
If you have any questions or concerns about your shipment, please contact our support team:
Email: contact@halfpricestore.ca
Phone: (437) 837-0084