Shipping policy
Shipping Policy
Thank you for shopping with Half Price Store. We ship across Canada, to the United States, and to most countries worldwide. Please review our shipping policy below.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after your order is confirmed. You will receive a shipping confirmation email with a tracking number once your order has been dispatched.
Shipping Within Canada
- Ontario: flat rate of $9.99 CAD on orders between $40 and $149.99. Orders of $150 CAD or more ship free.
- Rest of Canada: flat rate of $19.99 CAD. Orders of $200 CAD or more ship free.
- For all other orders, live carrier rates (Canada Post, UPS, Purolator) are calculated at checkout based on your address and package size.
- Local pickup is available free of charge at our Etobicoke, Ontario location — select "Pickup" at checkout.
Shipping to the United States & International Destinations
International orders are fulfilled in partnership with Global-e, acting as the merchant of record. Here is what that means for you:
- Shipping rates are calculated at checkout based on your address, package weight and size. We ship with trusted express carriers such as FedEx International Connect Plus and DHL Express, with typical delivery within 1–7 business days after dispatch.
- All duties, customs fees and import taxes are calculated and collected at checkout. The total you see at checkout is final — there are no extra charges on delivery.
- Full tracking is provided for every international shipment.
Availability of international shipping may vary by product and destination. If a product cannot be shipped to your country, it will not be available for purchase at checkout.
Address Accuracy
Please double-check your shipping address at checkout. Orders shipped to an incorrectly provided address may not be eligible for a refund. Contact us immediately at contact@halfpricestore.ca if you made an error in your shipping details.
Delays, Lost or Damaged Packages
We are not responsible for delays caused by the shipping carrier, weather, or customs processing. If your package is delayed, lost, or arrives damaged, please contact us and we will work with the carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions or concerns about your shipment, please contact our support team:
Email: contact@halfpricestore.ca
Phone: +1 437-837-0084
Hours: 11 AM – 7 PM ET, daily