A Dyson Airwrap lists for around $699 in Canada. Refurbished, open-box and incomplete units can cost half that. Here's what each condition actually means, what to test, and when a missing brush is a smart trade-off.

Short answer: yes — a refurbished or open-box Dyson Airwrap is usually worth it, as long as the styler itself is genuine and fully working. In Canada the Airwrap Complete lists for around $699, while open-box units typically sell for roughly half that. The catch is almost always an accessory: many returned Airwraps come back missing one brush, and that is exactly why they are priced so low.

Refurbished, open-box, used, incomplete: what each label means

Searches like “dyson airwrap refurbished” and “used dyson airwrap” mix up four different things. They are not the same deal:

• Refurbished by Dyson — inspected and repaired by the manufacturer, sold through Dyson's own channels. Usually the priciest second-hand option, with a manufacturer-backed warranty.
• Open-box / Like New — a customer return that was opened, sometimes lightly used, then sent back. The motor and heater are typically near-new. This is the bulk of what liquidation stores sell.
• Used — owned and used for a period of time. Expect wear on the barrels and a filter that needs a proper clean.
• Incomplete — the styler works, but an attachment, the case or a brush is missing. Priced lower to reflect the missing part.

Not sure how these terms compare in general? Our guide to open-box vs new vs refurbished vs used covers it, and what “Renewed” means on Amazon explains the Amazon-specific label.

Why so many returned Airwraps are missing a brush

The Airwrap ships with several attachments: curling barrels, one or two smoothing brushes (firm and soft), a round volumizing brush and a pre-styling dryer. When a customer returns one, a brush is often left behind in a drawer or a travel bag. The retailer can't resell it as new, so it ends up in liquidation.

For you, that is good news if you know which attachment you actually use:

• Missing a firm smoothing brush: the soft brush still smooths — it is simply gentler. People with fine or straight hair often never use the firm one.
• Missing a soft brush: the firm brush does the job on thick or curly hair; fine hair may prefer the soft one.
• Missing a barrel: matters more, because curling is what most people buy an Airwrap for. Check that both curl directions are covered.

Single attachments can be bought separately later, so a unit with one brush missing at half price usually still comes out well ahead of buying new.

Long vs regular vs i.d.: which version are you looking at?

• Complete (regular) — the standard kit, suited to shoulder-length hair.
• Complete Long — longer barrels designed for hair below the shoulders. If your hair is long, this is the one to look for.
• Airwrap i.d. — the connected version that pairs with the Dyson app for curl presets.
• Special / holiday editions — colourways with the same core styler, sometimes with a different attachment set or case.

How to avoid a fake Airwrap

The Airwrap is one of the most counterfeited beauty tools in Canada. Red flags:

• A “new” Airwrap for well under half price from a marketplace seller with no returns.
• Packaging with spelling mistakes, thin plastic attachments or a noticeably light handle.
• No serial number on the unit, or one the seller refuses to show.
• Attachments that don't grab hair on their own. The genuine barrels pull hair around the barrel with airflow — that is the whole point of the design.

Buying from a physical store you can walk into, with a return window, removes most of this risk.

What to check on an open-box Airwrap

1. Power and heat settings: run through every airflow and heat level, including the cold shot.
2. The curl test: with a barrel attached, hold a strand near it. Hair should wrap around by itself.
3. Attachment fit: each piece should click on firmly and release with the button.
4. The filter: a clogged filter makes the styler cut out or overheat. It's easy to clean, but a dusty filter tells you how it was used.
5. The cable: look for kinks or exposed wire near the handle, where it bends most.

For a general checklist that works on any returned item, see 7 things to check before buying open-box.

What about the warranty?

Manufacturer warranties generally apply to purchases from the brand or its authorized retailers, and coverage on returned or liquidated stock varies. If warranty matters to you, contact Dyson with the serial number before or right after buying. Our article on open-box warranties in Canada explains how it usually works.

What we have right now

At the time of writing, our open-box Airwraps are priced around $300–$350 against the $699 list price. Most are Like New units missing a single brush, and the missing piece is always named in the product title so you know exactly what's in the box. Stock moves fast and each unit is one of a kind, so check the current selection:

• Hair styling tools
• All health & beauty deals
• Incomplete items (working products missing a part)

Local to Toronto? You can pick up at our Etobicoke store and test the styler before you take it home.

FAQ

Is a used Dyson Airwrap safe to buy?

Yes, if it's genuine and the heat settings, cable and filter check out. Hair tools are easy to sanitize: wipe the barrels and brushes and clean the filter.

Can I buy a missing Airwrap brush separately?

Yes. Dyson and third-party sellers sell individual attachments, so a unit missing one brush can be completed later.

How much should an open-box Airwrap cost in Canada?

Roughly 40–55% of the list price is a fair range for a genuine, working open-box unit, depending on which attachments are included.

Keep reading: Buying open-box beauty & personal care devices safely · How much can you save buying open-box?

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